Articles
Can you trust AI for health advice?
AI-created health information is widely used
Why you can't always trust AI
1. Diagnosing and treating illness is too complex for a machine
2. AI can be wrong, even when it sounds confident
3. AI-created information may be biased
4. AI spreads misinformation
5. People and AI don't communicate well together
How to use AI more safely and effectively
The bottom line
Content
Why you can't always trust AI
1. Diagnosing and treating illness is too complex for a machine
2. AI can be wrong, even when it sounds confident
3. AI-created information may be biased
4. AI spreads misinformation
5. People and AI don't communicate well together
How to use AI more safely and effectively
The bottom line
Content
5. People and AI don't communicate well together
One study found that people seeking health information don't tend to give AI chatbots enough specific information for clear, accurate answers. And small differences in how symptoms are described can completely change the answer from AI, making it less accurate. For example, when two people asked about the same symptoms but used different words, AI told only one of them the correct answer, which was to get emergency care.
