Mayo Clinic Care Network Content
Articles

Poisoning: First aid

When to seek emergency help

Call 911 or your local emergency number immediately if the person is:

  • Drowsy or unconscious.
  • Having difficulty breathing or has stopped breathing.
  • Uncontrollably restless or agitated.
  • Having seizures.
  • Known to have taken medicines, or any other substance, intentionally or accidentally overdosed (in these situations the poisoning typically involves larger amounts, often along with alcohol).

Call Poison Help at 800-222-1222 in the United States or your regional poison control center in the following situations:

  • The person is stable and has no symptoms.
  • The person is going to be transported to the local emergency department.

Be ready to describe the person's symptoms, age, weight, other medicines the person is taking, and any information you have about the poison. Try to find out the amount ingested and how long since the person was exposed to it. If possible, have on hand the pill bottle, medicine package or other suspected container so that you can refer to its label when speaking with the poison control center.