Coronavirus

 

Information About Coronavirus

Mosaic wants to assure our patients and our community that the system is working closely with local, state and federal health officials to prepare to and respond to potential needs surrounding the novel coronavirus (COVID-19). Safety is our top priority for our patients, visitors and caregivers.

Hospitals and health systems, including Mosaic, treat patients with respiratory illnesses on a daily basis. We also train, practice and prepare for the unexpected. Mosaic caregivers have the education, training, tools and processes in place to isolate and care for patients who are potentially at risk for COVID-19. We follow best practice medicine as well as guidelines identified by the Centers for Disease Control and Prevention.

 

Visitor Policy

For your safety and the safety of our patients, caregivers and community, our visitor policy is as follows:

One visitor per patient

  • No visitors under the age of 18
  • Patients younger than 18:
    • 1 parent or guardian
  • Maternity (labor and delivery):
    • 1 support person
  • Patients with disabilities or impairments needing assistance:
    • 1 support person
  • Patients having outpatient surgery or procedures:
    • 1 support person
  • Patients at end of life:
    • Support persons determined on a case-by-case basis

Effective Monday, March 23, 2020, all approved visitors will be screened as they enter any location. If experiencing any symptoms, visitors will be asked to leave.

What can I expect from the screening process?

We are taking extra precautions to keep everyone safe by modifying access to our medical center entrances. Please note the following for visitor access and use the entrances listed below.

 

Campus Entry Points and Visitor Access Times

Click a map image to see a larger view.

Mosaic Medical Center – Albany

Mosaic Medical Center – Maryville

Mosaic Medical Center – St. Joseph

St. Joseph

Medical Center Campus

  • Main Entrance – 5 a.m. – 8 p.m.
  • Emergency Department (ED) Entrance – Open 24/7
  • Maternity Entrance (only for expecting moms and one guest) – Open 24/7
  • Plaza 1 – 7 a.m. – 5 p.m.
  • Plaza 2 – 7 a.m. – 5 p.m.
  • Plaza 3 – 7 a.m. – 5 p.m.
  • Parking Garage Link – 6 a.m. – 7 p.m.

Maryville

Medical Center Campus

  • Main Entrance – Open 24/7
  • Healing Garden Entrance (chemo patients only) – 7 a.m. – 3:30 p.m.
  • Specialty Clinic West Main Entrance – 7 a.m. – 5 p.m.

Albany

Medical Center Campus

  • Emergency Department (ED) – Open 24/7
  • Main Entrance – 7 a.m. – 5 p.m.

At each entrance, patients and visitors will be screened. The screening process will be as follows:

Patients

  1. Caregivers at the entrance will ask the patient if he/she has a cough, shortness of breath, sore throat or fever.
  2. If the patient has any of the symptoms noted above, the patient will be given a mask and asked to go directly to their destination. The patient will then have their temperature taken at the clinic or in the service area.

Visitors

  1. Caregivers at the entrance will ask the guest if he/she has a cough, shortness of breath or a sore throat.
  2. The caregiver will then take the guest’s temperature.
  3. If the guest passes the screening (no active symptoms), the guest will receive a “Visitor” sticker. These stickers will change daily. Guests must wear the sticker at all times while in any of our facilities. Once the guest has a sticker, the caregiver will allow the guest to go to their destination.
  4. If the guest FAILS the screening, e.g., has a fever higher than or equal to 100 degrees OR has a cough, shortness of breath or sore throat related to respiratory illness, the following will take place:

a. If the guest is visiting a clinic or an outpatient visit, they will be asked to return to his/her car, or

b. If the guest is visiting a patient in one of our medical centers, ask them to return home, or

c. If the guest MUST accompany the patient, e.g. the parent of a patient under the age of 18 years of age, they will be given a mask and allowed to go with the patient to their destination.

 

Daily Testing

Represents testing results from Mosaic facilities only. Last updated: April 8, 2020 at 9:08 a.m.

  • Number of tests Mosaic issued: 512
  • Number of tests pending results: 97
  • Number of Mosaic positive tests: 14
    • 11 St. Joseph outpatient
    • 2 St. Joseph inpatient
    • 1 Albany inpatient
  • Number of negative tests: 401

For positive results by state/county please visit:

 

What You Need To Know

How COVID-19 Spreads

  • Mainly from person-to-person, between people who are in close contact with one another (within about six feet)
  • Through respiratory droplets produced when an infected person coughs or sneezes; these droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs
  • By touching a surface or object that has the virus on it and then touching your own mouth, nose or possibly eyes

Steps to Protect Yourself and Others

Remember the everyday basics from the Centers for Disease Control and Prevention (CDC) to limit the transmission of respiratory diseases, including the flu and COVID-19:

  • Wash your hands often with soap and water for at least 20 seconds, or use alcohol-based sanitizer
  • Avoid touching your eyes, nose and mouth
  • Avoid close contact with anyone who is sick
  • Clean and disinfect regularly
  • Stay home when you are sick

The CDC does not recommend people who are well wear facemasks to prevent exposure to COVID-19 or other respiratory diseases. Masks should be worn by people who show signs of the disease, so they can prevent the spread of the disease to others.

Things to Consider if Planning a Visit to the Hospital

To prevent the spread of seasonal flu, intestinal viral illnesses and other infectious diseases, please follow these guidelines:

  • Do not visit the hospital if you or members of your household are sick, especially from upper respiratory infection (coughing, sneezing, congestion) or gastrointestinal illness (vomiting, nausea, diarrhea).
  • Note that intensive care, maternity units and other areas of the hospital have specific visiting guidelines.
  • Wash your hands or use hand sanitizer before and after visiting patients.

Thank you for helping us keep our patients, visitors and communities healthy.

What to Do if You Are Feeling Ill

Call your doctor's office or urgent care center if you think you have symptoms or have been exposed.

  • Call before you arrive at your doctor's office or urgent care center
  • Let your doctor's office know about your symptoms. COVID-19 symptoms include
    • Fever
    • Coughing
    • Shortness of breath
  • Also let your doctor know if you have:
    • Been in close contact with a person known to have COVID-19
    • Have traveled to an area with sustained transmissions.

For the latest information on COVID-19, please consult the CDC resources.